Go to BetterSaver
All Collections
BetterSaver FAQs
BetterSaver FAQs
Who we are and how to use BetterSaver
+3
29 articles in this collection
Written by
Joe Taylor,
Rupert Ray,
Emma Sproul
and 3 others
About Us
What is BetterSaver?
We help find a better KiwiSaver fund for you.
Written by
Rupert Ray
Updated over a week ago
Is BetterSaver a KiwiSaver Provider?
Nah mate, advice is where it's at!
Written by
Emma Sproul
Updated over a week ago
Do you charge KiwiSaver fund exit fees?
Some providers get sassy when you leave.
Written by
Rupert Ray
Updated over a week ago
Does BetterSaver charge a fee?
How we pay our team.
Written by
Rupert Ray
Updated over a week ago
How can I provide feedback or make a complaint about BetterSaver?
Help us be better!
Written by
Emma Sproul
Updated over a week ago
How does BetterSaver get paid?
Dolla dolla bills y'all
Written by
David Clarke
Updated over a week ago
Technical Help
How do I close my BetterSaver account?
It's over. It's me, not you.
Written by
Rupert Ray
Updated over a week ago
I closed my browser halfway through answering the questions. What do I do?
We've all been there - but all is not lost.
Written by
Emma Sproul
Updated over a week ago
How do I reset my password?
Forgotten your password? No worries.
Written by
Rupert Ray
Updated over a week ago
Why can't I verify my identity?
Who even are you, bro?
Written by
Rupert Ray
Updated over a week ago
Can I verify my identity offline?
We are unprepared to deal with your majestic beauty in person.
Written by
David Clarke
Updated over a week ago
How can I verify my identity?
There is no room for catfishes here at BetterSaver.
Written by
David Clarke
Updated over a week ago
My account balance isn’t showing up?
KiwiSaver admin takes time, but we'll keep you posted!
Written by
Joseph Park
Updated over a week ago
Does BetterSaver have an app?
Technically yes, but it might not be the kind of app you're used to.
Written by
Rupert Ray
Updated over a week ago
How can I check my balance?
Your KiwiSaver balance is just a few clicks away.
Written by
David Clarke
Updated over a week ago
Funds
Why don't you work with all KiwiSaver providers?
We skim the cream!
Written by
Rupert Ray
Updated over a week ago
Can you switch me to the fund with the lowest fees?
Lower fees are the bee's knees, but we're more interested in the honey.
Written by
Joe Taylor
Updated over a week ago
Can you switch me to the KiwiSaver fund with the highest returns?
Fund Wars: Episode VI - Returns for the Kiwis
Written by
Joe Taylor
Updated over a week ago
Does your analysis include single sector KiwiSaver funds?
Nah, hit up a financial adviser if you're interested in them.
Written by
Joe Taylor
Updated over a week ago
Does your Fund Finder Quiz recommend Defensive and Aggressive Funds?
No, but you can still switch to them through BetterSaver. Our human advisers can help!
Written by
Joe Taylor
Updated over a week ago
Does BetterSaver compare all KiwiSaver funds?
Being better means a whole lot of research and analysis.
Written by
Rupert Ray
Updated over a week ago
Does BetterSaver prefer active or passive investing?
We actively take a passive perspective on investing strategies.
Written by
Rupert Ray
Updated over a week ago
How many KiwiSaver providers does BetterSaver work with?
We're unashamedly picky, because you deserve better.
Written by
Rupert Ray
Updated over a week ago
Does BetterSaver recommend funds that invest in controversial weapons?
Data for ethical exposure is rather murky.
Written by
Rupert Ray
Updated over a week ago
How many KiwiSaver funds are there?
Lots! Treat yo'self to the better ones using our online platform.
Written by
Rupert Ray
Updated over a week ago
Does BetterSaver recommend funds that invest in the adult entertainment industry/pornography?
The only kind of money shot we're interested in is returns.
Written by
Rupert Ray
Updated over a week ago
How many funds are there?
Hundreds and (not) thousands. Yum.
Written by
Rupak Patel
Updated over a week ago
I’m not sure the funds recommended are right for me?
Our Human Advisers are here to help!
Written by
Rupert Ray
Updated over a week ago
How does BetterSaver get its fund performance data?
We use legit data from legit sources.
Written by
Rupak Patel
Updated over a week ago